THE JOB DESCRIPTIONS OF CUSTOMER SERVICE AT PT BANK CENTRAL ASIA KCP KEMANG PRATAMA BEKASI

PRATIWI, VICA (2018) THE JOB DESCRIPTIONS OF CUSTOMER SERVICE AT PT BANK CENTRAL ASIA KCP KEMANG PRATAMA BEKASI. Karya Tulis Ilmiah thesis, Sekolah Tinggi Bahasa Asing JIA.

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Abstract

The paper is aimed to know how the work system and the job description at PT. Bank Central Asia Located at komplek ruko kemang pratama blok AN no 1A jl raya kemang pratama raya bojong rawalumbu kota Bekasi jawa barat 17116 . In this research, the writer has direct observe action on each job customer service.This research starts from 9th april 2018 to 20th april 2018. The techniques of getting data are :(1) observation directly on the field,(2)determining how Receptionist job.(3)description the data. The method of the research is qualitative descriptive by observing what each job do during 2 weeks.

Item Type:	Thesis (Karya Tulis Ilmiah)
Creators:	Creators NIM Email PRATIWI, VICA NIM43131310150012 UNSPECIFIED
contributors:	Contribution Contributions NIDN/NIDK Email Advisor 1 Hadi, Imron NIDN0430076401 imron.h@stba-jia.ac.id
Uncontrolled Keywords:	Customer service
Subjects:	Bahasa dan Sastra > ILMU BAHASA ASING > Sastra (dan Bahasa) Inggris
Divisions:	Program Studi Bahasa Inggris
Depositing User:	Iwan Kurniawan, S.Sos.
Date Deposited:	11 Apr 2022 04:08
Last Modified:	13 May 2024 06:15
URI:	http://repository.stba-jia.ac.id/id/eprint/443

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